Jul. 19th, 2007
Oh. My. God.
Jul. 19th, 2007 05:21 pmOriginally published at erin-go-blog!. You can comment here or there.
I feel ill.
I was just doing some bill-paying and such, and I logged in to a credit card account that I don’t use much. I’m trying to pay off the balance, so the only activity I tend to see on it is my last payment and the interest accumulated.
As such, I tend to not look at my statement until it’s time to pay the bill. (I signed up for the statement-by-email quite some time ago.) Imagine my surprise when I saw a balance nearly $3000 higher than it was last month.
Gasp. Choke.
In red lettering, at the top of my statement, it said something about high-risk activity on my card and to call customer service right away.
So of course, I immediately dialed customer service. They were very nice. They closed my account and are sending me an affidavit that I need to sign and send back to them so they can investigate.
The charge was $2795 to United Airlines. She asked if I was sure no one else (such as a friend or family member) has access to this account. Um, yeah. No one does. And even if they did, I wouldn’t want to know someone who would charge $3000 in airline tickets without telling me.
I can’t figure out how this happened. This card doesn’t leave my apartment. Ever. I don’t get statements in the mail, and even if I did, I would shred anything that had my account number on it. Gah.
It doesn’t matter. They’re going to take care of it, I’m sure…but still, I feel sort of violated.